Customer Testimonials

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DealerRater Nov 5, 2020

Was stuck 1500 miles from home with a major mechanical problem. Delbert the service manager went right to work getting my part and keeping me informed via tx. Part had to come from CA so the shipping took a little longer. Car drives like new.

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DealerRater Nov 3, 2020

Ed took excellent care of me! The expierence went great, happy with my purchase. Worked with the budget i had and made it all possible.

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DealerRater Nov 3, 2020

Great service and great customer service. Also good quality work.very polite and not a very long wait time. Great job team. Look forward to many more visits

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DealerRater Nov 2, 2020

Everything is amazing always!!! I love the thorough information and detail given at the time of my service. Pricing could be better but understandable but perfect

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DealerRater Nov 1, 2020

My visit to your dealership was a very pleasant one.I was greeted by a very nice gentleman man named Delbeat veteas and he took care of my car from there.Most important the waiting area was very clean and i won't have any problem going back to take my car if needed.

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DealerRater Oct 30, 2020

Delbert was awesome ! He was so helpful, informative and kind! He made the entire experience less stressful. He most certainly deserves a 5 star review.

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DealerRater Oct 28, 2020

The service was great. The location is convenient. Delbert is the man! (I call him "Big D" now, LOL!). The Service Department is A1! Keep up the good! I will definitely be returning again for all of my Mitsubishi repair and service needs in the future. Kevin D. Lyons

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DealerRater Oct 25, 2020

Awesome service. Everyone is friendly and ready to help you out. I’ve never really had a problem at this dealership. They go above and beyond to help you out.

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DealerRater Oct 24, 2020

Great place to come for repair,issues with your car.Wilbert has been very helpful and very professional every time we come to see him

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DealerRater Oct 21, 2020

Ed Ott was the best. He took care of everything from start to finish. As a first time new car buyer I couldn't have asked for better service.

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DealerRater Oct 17, 2020

The brandon mitsubishi has great and timely service. They are always friendly and caring about your needs as a customer. I enjoy my service here.

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DealerRater Oct 15, 2020

Very friendly staff. Quick service IN/OUT on a week day ! All I have to say is good job !! I have nothing else to say, so I guess I will aimlessly type silly things so I can do other things in my life

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DealerRater Oct 14, 2020

This a great dealership. They are fast and very efficient. You can schedule appointments via text which is so incredibly easy. The service is top notch.

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DealerRater Oct 9, 2020

I come in and right off the bat, their polite. They attend to my needs, we have friendly conversations about the car, sports, etc. I just like the fact that everyone is nice and pleasant.

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DealerRater Oct 1, 2020

They always get me in and out right away! I appreciate that they value my time, and that they are always very friendly! Excellent customer service!!

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DealerRater Sep 29, 2020

It was by and far the most pleasant time buying a car that I have ever had. I really hate car shopping, but Faliksa, our sales person was awesome.

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DealerRater Sep 27, 2020

Thanks for making a good job on my car I gladly appreciated. Some trouble at first but everything work perfect at the end. Thank you

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DealerRater Sep 18, 2020

I’m still curious how much exactly the transmission fluid service is. I had a coupon for about $80 with the things I needed and more included. $80 + $125 (if that is the price) would be about the same. I will be looking at my receipt to verify.

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DealerRater Sep 6, 2020

He was super friendly got everything I needed done completed I truly am glad I got to work with him and look forward to coming back to work with him again.

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DealerRater Aug 31, 2020

The service was excellent it was quite a wait because it was only one mechanic but I made myself quite busy and the time passed by quickly.

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DealerRater Aug 30, 2020

Vinny is the Mitsu Master Tech & Service Advisor Delbert took great care of me! Both were very considerate of me & my coronavirus precautions I took.

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DealerRater Aug 29, 2020

Great customer service friendly and always willing to help me ...service department was great and the young lady in the loaner department was amazing !! Called with tire problem and they made room for me and i was done super fast !

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DealerRater Aug 29, 2020

I was pleased. And will recommend people to y'all. It was very easy and fast. Especially doing everything online and over the phone. Thank you

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DealerRater Aug 22, 2020

I had an excellent experience getting my first oil change. I can't wait to go back for tires!! The service Manager and the finance manager helped me out.

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DealerRater Aug 21, 2020

CJ took over as my sales specialist during the busy, rainy night I stopped in to test drive my new (to me) vehicle while I was working with Ed Ott, Finance Manager. Both gentlemen were excellent to work with and extremely helpful, knowledgeable and great at customer service. They were efficient and genuine, friendly without being pushy. They made the car buying experience enjoyable which I don't say often. Thank you! -T.Stone, Happy Customer

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DealerRater Aug 19, 2020

This dealership was very friendly and helped me get into a new car. I didn’t feel pressured or confused, they walked me through every step and was so nice !

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DealerRater Aug 18, 2020

After 2 days and 13 dealerships later, Brandon Mitsubishi was the first and last choice. The first time, it was a horrible experience with salespeople not even affiliated with the place due to some promotion crap. We returned with a direct sale online with Feliksa and Ed in finance. Went in, went over the numbers, signed and left. That is how car shopping should be. I would recommended this team and will return to them for my next purchase.

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DealerRater Aug 16, 2020

Very efficient and up front. Fred was very good as well as the rest of the staff. Gave me a fair value for my trade.

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DealerRater Aug 16, 2020

Service dept was fantastic! I can’t remember the gentleman’s name but he was very helpful. Thank you for always making my service experience a good one.

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DealerRater Aug 14, 2020

My visit there was a pleasant one. In talking to Mr. Delbert Venters I really feel if there was ever a problem that should come up with my car, it would quickly be taken care of. Thank You.

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DealerRater Aug 10, 2020

Outstanding service, Delbert took good care of me during my last maintenance service for my Mitsubishi Outlander, he applied all available discounts and coupons without even me asking for.

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DealerRater Aug 9, 2020

I have always had a great service here. No pressure and fair rates on service with honest quotes. Fast and accurate service and great friendly staff.

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DealerRater Aug 7, 2020

I worked with Mr. Delbert Venters and my God! He’s literally the best advisor I’ve ever worked with! Problem taken care of in minutes and also going again for more service!

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DealerRater Aug 4, 2020

Faliksa and Ed were outstanding in taking care of us. After so many dealerships, we able to get a great deal with them. Highly recommended.

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DealerRater Jul 31, 2020

Service advisor was cool set me up in a loaner.was In and out with no issues.Technition Vince diagnosed vehicle correctly and now vehicle is driving back to normal.

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DealerRater Jul 28, 2020

Delbert was very kind and helpful!! I had a great experince! Will come back for sure in a few months for my next service. Thanks

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DealerRater Jul 23, 2020

My service adviser was Delbert Venters. He greeted me @my truck, got my info & once I got inside he was the consummate, cordial professional. I felt like I was there visiting an old friend & we'd never met before that day. I had an outstanding issue that he tracked down & got me in touch with the right person to solve it. I thought that I'd be left to wait out the time entertaining myself while my truck was being serviced, but boy was I ever wrong. Delbert never left me & we chatted the whole of ...

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DealerRater Jul 22, 2020

A quick and speedy service. Glad they helped me with my Lancer. Highly recommended for anyone that needs a fast and efficient fix for their car

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DealerRater Jul 20, 2020

Delber was my service adviser he is very professional and Polite. I needed help with a service request about my oil change that i prepay and i didn't how many i had left.

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DealerRater Jul 17, 2020

My car door were not locking and they found the problem. Everything was fixed on a timely fashion. Best of all that my cars manufactured guarantee cover the repairs.

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DealerRater Jul 17, 2020

Cj was the man he made it possible for me to be able to own the chevy tahoe that i got i appreciate everyone they made the experience very easy and made me feel welcome.

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DealerRater Jul 17, 2020

Very good customer service, I was treated with respect and they did not waste any time getting the work done. Excellent work and efficient service.

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DealerRater Jul 17, 2020

I Received excellent service from everyone I came in contact with. They work really hard to make my daughter's 18th bday gift a possibility.

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DealerRater Jul 11, 2020

Thank you for my first oil change. You were so quick and got me out on time. I'm very happy with my new outlander.

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DealerRater Jul 8, 2020

Great Service, Great Service, Great Service, Great Service, Great Service, Great Service, Great Service, Great Service, Great Service, Great Service, Great Service, Great Service, Great Service!!!!!

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DealerRater Jul 7, 2020

We purchased a new vehicle from them and the whole process went very smooth. Our salesperson was very nice and very helpful. The finance guy was great and everything went very quickly!

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DealerRater Jul 6, 2020

had said 20 dollars more than previous time for an oil change, always had given me this price , looked into it and honored previous price

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DealerRater Jun 27, 2020

As this was my first servicing since I bought the Mitsubishi Outlander from the start to finish the service was excellent. I was show the customer service area where I had a cup of coffee as it was 8:00am and this was great service by the attendants.

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DealerRater Jun 27, 2020

The associate (I think it was Ken) was very nice and kept me updated as things went along. They also check in on you and make sure your comfortable. Everything was great, thank you!

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DealerRater Jun 11, 2020

The service rep was very pleasant and eager to help. The oil change was completed in a timely fashion and the waiting area was clean and comfortable.

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DealerRater Jun 8, 2020

Ken always goes above and beyond what others would and do. He’s the best and always so very kind and helpful. Very much appreciated.

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DealerRater Jun 2, 2020

Ken Creevy took good care of me, very fast. It took 35 minutes from the time he greeted me and to the return of the key. Thank You.

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DealerRater May 31, 2020

Fast and great service . Easy to schedule appointments. Didn’t have to wait long. I will Continue to have all regular maintenance done here. Thanks

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DealerRater May 30, 2020

I was pleased with the team and their efforts to help me they werent letting me leave without a vehicle.My experience was awesome.Thank you to C.J and the manager

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DealerRater May 28, 2020

My experience was great, Cj walk us through the whole process with ease and we was in and out quickly. Thanks again for easy car buying experience.

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DealerRater May 27, 2020

Ken is a great asset to the business he is knowledgeable and provides friendly and prompt service. Customer service is number 1 could not be happier

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DealerRater May 27, 2020

Ken was amazing! He got me right in and out and was very courteous! I will definitely be returning thanks to his excellent customer service!

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DealerRater May 27, 2020

Great! Very informative. I will definitely recommend. Gave a lot of tips and recommendations for my vehicle. Went above and beyond as a manager should.

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DealerRater May 23, 2020

CJ Made the process of buying a car very easy and short will definitely be back when it’s time for a new SUV. Thank you again!

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DealerRater May 23, 2020

Courtney did absolutely amazing on helping me find the perfect car that suits me and my finances. He is extremely professional and polite!Thank you so much Courtney and I love my new ride!

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DealerRater May 23, 2020

CJ was amazing as well as Matt and Stan! Would recommend to anyone we know to purchase here! Excellent dealership! Thank you so very much

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DealerRater May 20, 2020

No wait of time. Super customer service and attention. Kevin from service department was on the dot and loves to interact keeping proper social distance and respect. Thank you

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DealerRater May 17, 2020

CJ was great! He was very friendly, personable, and not pushy. Qualities we really appreciate in a car salesman! He worked us out a great deal!

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DealerRater May 15, 2020

Went to look at a specific vehicle.. was in and out in 3 hours. After a long 12 hour night shift it was much appreciated!! Very patient and answered all of my many questions. Thanks!

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DealerRater May 12, 2020

Excellent customer service, Feliksa Chatterson was an excellent saler really helpful and made my process smooth and easy. Definitely recommend this dealer 100% for a nice and pleasant experience.

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DealerRater May 10, 2020

Always a great experience bringing the car in, even during the current times. Thanks for always making us feel like family when we drop off the car.

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DealerRater May 10, 2020

From the moment we arrived CJ Campbell was polite and greeted us kindly. Was able to find what we was looking for in a timely fashion. Thanks much appreciated!

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DealerRater May 1, 2020

Ken is always helpful with getting car serviced. He is attentive and returns calls. He is polite and answers all my questions. He works with my crazy schedule.

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DealerRater Apr 30, 2020

Was A great experience from beginning to end. Quick and Efficient. Thank you so much for all your help! You really helped me find A great car!

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DealerRater Apr 28, 2020

Ken was the advisor and he was great. I had an oil change with no appointment and was out within 30 minutes. The service waiting area is really nice with refreshments too!

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DealerRater Apr 12, 2020

Great service like always from Ken. Got my service on Saturday for the maintenance and transmission oil/filter change at a great price!! Thank you!

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DealerRater Apr 8, 2020

Great Expierience! In and out in under 20 minutes for a oil change. They did a great job at washing my car too. Overall, very pleased.

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DealerRater Mar 30, 2020

These guys were great. They did not stop until they got me in a great car at a reasonable price. I’m glad I chose Brandon Mitsubishi

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DealerRater Mar 25, 2020

Ken and his crew did a great job this time to fix my new car. Very pleased. The loaner he gave me while mine was being fixed was awesome! Wish I could have kept it.

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DealerRater Mar 23, 2020

Staff was very nice and helpful in my process of purchasing a new car. Thanks for working with me since I had very specific wants in a new vehicle

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DealerRater Mar 19, 2020

Had a great time with Brandon Mitsubishi, they took their time and did not pressure me as I walked around. Very considerate of my time and compassionate about what I wanted.

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DealerRater Mar 15, 2020

Fredy was so friendly, helpful and knowledgeable. In fact, all of ur staff made me feel welcome and I rec an amazing bargain! Thank you!!!

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DealerRater Mar 13, 2020

Feliksa was amazing.She greeted me right away and was so kind and very understanding.She got me exactly what I was looking for. Thank you so much Feliksa

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DealerRater Mar 12, 2020

Feliksa and Fredy went way beyond to help me purchase this new car so if you need a good car go to Mitsubishi Brandon and tell them Sam sent you!!

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DealerRater Mar 10, 2020

Rene was a great salesman and got us into a car with no issue! If you’re starting over, they can help! Remember, go to Rene!

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DealerRater Mar 7, 2020

Sales and financial staff were awesome. Walked me through process and made it work, even with my not so good credit. Thank you for the great experience.

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DealerRater Mar 6, 2020

I love working with the sale rap I had he was nice and friendly easy to talk, to he made my experiment much better and he made everything so clear before I purchase my car

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DealerRater Mar 6, 2020

I was extremely sceptical about the offer I had heard on 98 Rock. I had been turned down the day before I came to Brandon Mitsubishi I am blown away by the staff at Brandon Mitsubishi! Thanks everyone for all your help getting me into my new car!!!

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DealerRater Mar 2, 2020

Thank you very much freddy for helping us with our purchase of our new Mariage , I will tell my friends and family all about how friendly and experienced you all are...Thank you again freddy we love our new car!

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DealerRater Feb 26, 2020

Excellent Love it Beautiful Service From Mitsubishi. Reni makes sure that you are satisfied with your service and walks you through the process of purchasing a car.

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DealerRater Feb 25, 2020

Today was the great experience. Rene was the most helpful salesman I have ever meet. He made the process for purchasing a car very smooth sailing. I would recommend everyone to stop by and check out Brandon Mitsubishi but ask for Rene he’s the best!!!!

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DealerRater Feb 21, 2020

My wife and I had heard good things about Brandon Mitsubishi from our neighbors in Seminole. We were pleased when we realized that our dream car, which we found searching online, was actually their listing. So we went to Brandon and bought the car, which we are completely happy with! We purchased a beautiful Chrysler 300 with the help of our salesperson Fredy. We've bought a lot of cars in 60 years, and sometimes the experience can be brutal, but occassionally, with the right dealership and personnel, it can actually be fun and exciting. This was definitely the case here. Working ...

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DealerRater Feb 20, 2020

I've been bringing my car here for more than 5-years and have always received good service by the Brandon Mitsubishi team. Honest and efficient service while I wait with periodic updates from the service manager and even the mechanic. Very satisfied.

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DealerRater Feb 19, 2020

I was greeted right away and helped. I found a truck online that was at the dealership and they worked with me on getting my payment whereI needed it.

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DealerRater Feb 15, 2020

Dealer has agreed to make issues right verbal agreement per Matt *******will update upon completion of agreement expect the agreement to be honored by 02/25/20

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DealerRater Feb 15, 2020

Dealership is good personality of the auto parts area very good I always come back and bring my car they're always very pleased when I walk out

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DealerRater Feb 13, 2020

We traded in our 2015 mirage for an outlander sport yesterday. Rene was amazing. Car buying is never a quick task but he made it as painless as possible. When we get ready to buy again we will definitely make the hour drive to Brandon to work with Rene and the sales team again. Just wish I could remember everyone’s name that we worked with. Truly an amazing team there now.Thank you for all so much. I’m in love with our new car.

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DealerRater Feb 13, 2020

She’s The Best She Didn’t Stop Until The Sale Was Final Give Her A Raise Pleaseeeeee! Great Job Girl And I Love The Car!

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DealerRater Feb 12, 2020

The man who helped me find a vehicle. Was nice. I found the perfect one. The finance guy who did my paperwork went over and above what he could have done. He was very helpful and got me a payment plan I could work with. I wish I could remember his name. He was very good. I am deeply indebted to him.

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DealerRater Feb 11, 2020

Ken was great, he got me in for an oil change and out in 45 mnts. He is always helpful friendly and accommodating to my schedule

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